Shipping Policy
Considering the current Pandemic , please expect delays in the shipment of products . Rest assured that we are trying to deliver them as quickly and safely as possible.
- We Aim to Deliver your Order as quickly as possible, however allow us a minimum 7 working days from the date of order for the product to reach you.
- Considering the safety of the consignment and the premium workmanship of the products , we always use reputed courier partners.
- Consignments within India should reach you within 5 days time and International destinations would take about 7 working days depending on the location.
- In case of delays either from our end or from the courier's end , Devi Muthukumar's customer service team will be in touch with you until the product reaches you.
- Shipping within India will be Free of charge for all orders above Rs.12000. For certain Remote Locations within India we may charge an extra amount depending on the surcharge / additional charges as levied by the courier agency even if the order value is beyond Rs.12,000 . In such an event , you will be notified in advance and the amount collected before the dispatch
- For International customers, the liability to pay duty / taxes if arises is completely upon yourself and DeviMuthukumar will have no bearing towards the same .
- The Shipping Charges will appear at checkout and before you pay for the order . Any special fares / Promotional offers on shipping will be conveyed to you as an when.
- Once the product is shipped, you will be intimated about the tracking details for the consignment via email and if need be by our customer support
- For your convenience a thorough Quality check is carried out on all the products and packaged securely before handing over to our shipping partners
- Delays Due to unforeseen circumstances such as the current Pandemic & Natural Calamities are Rare, however please note that in such circumstances our teams will keep you posted on the time-frame to delivery.